FAQs

Here, you’ll find answers to your questions about payments, delivery, and more. We’ve put together helpful information to guide you.

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Most Popular Questions.

Find quick answers to your common questions

Yes! We provide same-day delivery across the UAE.

We deliver all over the UAE, straight to your door.

Absolutely! Share  your preferences, and we’ll create it.

Yes! We specialize in weddings, corporate events, and more.

Yes, we deliver every day, including weekends and holidays.

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Payment Questions

Payment & Transactions

Find answers to your payment-related queries.

We accept credit/debit cards, Apple Pay, Google Pay, and PayPal.

Yes, we use encrypted payment gateways to ensure your data stays protected.

No, we currently accept only online payments for a smooth experience.

Refunds are processed within 5-7 business days, depending on your bank.

Contact us immediately, and we’ll investigate and process a refund if needed.